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WORKFLOW MANAGEMENT


workflow management solution pune What is Workflow?
A workflow consists of a sequence of connected steps. It is a depiction of a sequence of operations, declared as work of a person, a group of persons, an organization of staff, or one or more simple or complex mechanisms. Workflow may be seen as any abstraction of real work. For control purposes, workflow may be a view on real work under a chosen aspect, thus serving as a virtual representation of actual work. The flow being described may refer to a document or product that is being transferred from one step to another.
A workflow is a pattern of activity enabled by a systematic organization of resources. At Peaksoft we deploy workflow management to manage process thereby ensuring timely & cost effective delivery of output. We deploy ready-made as well as in-house developed solutions, based on needs, to manage process efficiently.

A workflow is a model to represent real work for further assessment, e.g., for describing a reliably repeatable sequence of operations. More abstractly, a workflow is a pattern of activity enabled by a systematic organization of resources, defined roles and mass, energy and information flows, into a work process that can be documented and learned. Workflows are designed to achieve processing intents of some sort, such as physical transformation, service provision, or information processing.
Workflow concepts are closely related to other concepts used to describe organizational structure, such as silos, functions, teams, projects, policies and hierarchies. Workflows may be viewed as one primitive building block of organizations. The relationships among these concepts are described later in this entry.
 

Workflow Management System

A workflow management system is a computer system that manages and defines a series of tasks within an organization to produce a final outcome or outcomes. Workflow Management Systems allow you to define different workflows for different types of jobs or processes. So, for example, in a manufacturing setting, a design document might be automatically routed from designer to a technical director to the production engineer. At each stage in the workflow, one individual or group is responsible for a specific task. Once the task is complete, the workflow software ensures that the individuals responsible for the next task are notified and receive the data they need to execute their stage of the process. Workflow management systems also automate redundant tasks and ensure uncompleted tasks are followed up. Workflow management systems may control automated processes in addition to replacing paper workorder transfers. If for example the above design documents are now available as Autocad but the workflow requires them as Catia an automated process would implement the conversion prior to notifying the individual responsible for the next task. This is the concept of dependencies. A workflow management system reflects the dependencies required for the completion of each task.


Examples

    • 1) Insurance claims processing is an example of an information-intensive, document-driven workflow.

    • 2) In Traditional Offset and Digital Printing workflow is the process, people and usually software technology (RIPs raster image processors or DFE digital front end)controllers that play a part in pre/post processing of print related files. e.g. PDF pre-flight checking to make sure fonts are embedded or that the imaging output to plate or digital press will be able to render the document intent properly for the image output capabilities of the press that will print the final image.

    • 3) In Scientific experiments, the overall process (tasks and data flow) can be described as a Directed Acyclic Graph (DAG). This DAG is referred to as a workflow, e.g. Brain Imaging workflows.
 
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Business Process Reengineering BPR

The Concept of a Business Process Reengineering

Around the early to mid 90’s the concept of business process reengineering gained popularity, through the publishing of ideas of several well known management guru’s. They preached the approach of analysis, control and development of the company’s processes and its workflows.

 

It more or less forces an organization to have a closer look at the fundamental requirements of their processes, which is in contrast to Continuous Improvement techniques.


With ongoing advancements, new insights, and growing experience, activity modeling which helps in the decision making process, was introduced and became one of the many business process reengineering topics. At some stage some renamed the entire concept to Business Process Management (BPM), as it is not at all a new concept, because the tools to improve and enhance process efficiency have been around for some time. However, to others BPM is considered the successor of BPR.